Duynali LLC is committed to protecting your privacy and data security. We are committed to collecting and using your information in a transparent, legal, and secure manner to ensure your shopping experience is safe and reliable.
- Information We Collect
When you use our services, we may collect the following information:
Basic identity information (such as name, contact information, shipping address)
Order and purchase history
Payment-related information (processed by third-party payment platforms; we do not directly store complete payment information)
Website access data (such as browsing history, IP address, device information)
- How We Use Information
The information we collect will only be used for the following purposes:
Processing and shipping your orders
Providing customer support and after-sales service
Improving products and user experience
Preventing fraud and ensuring transaction security
Sending promotional and new product information with your consent
- Information Sharing
We will not sell or rent your personal information. Data may be shared only in the following circumstances:
Working with logistics companies to complete delivery
Completing transactions with payment service providers
As required by laws and regulations
- Data Security
We employ reasonable technical and management measures to protect your information security, including encrypted transmission, access control, and system monitoring to prevent unauthorized access, disclosure, or misuse.
- Use of Cookies
Our website may use cookies to improve user experience, such as remembering shopping preferences and optimizing page performance. You can manage or disable cookies in your browser.
- Your Rights
You have the right to:
Inquire about, correct, or delete your personal information
Withdraw your marketing information subscription
Request us to restrict or stop using your data
- Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page without separate notice.
- Contact Us
If you have any questions about the Privacy Policy, please contact us:
📧 kylie@duynali.com
Duynali LLC – Protecting your privacy and your peaceful sleep.